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About Reframe & Reflect | Accredited Mediator Taree & Mid North Coast
Reframe & Reflect was founded on a simple, compassionate belief: that conflict doesn’t have to destroy relationships, and that hard conversations can be handled with dignity. Our practice is built to guide businesses, families, and individuals through the noise of a dispute—helping them reframe complex challenges into clear paths forward, and reflect on solutions that bring lasting peace of mind.
Credentials & Qualifications
AMDRAS Accredited Mediator (Australian Mediator National Standards)
Professional Member of the Resolution Institute
Undergraduate Certificate in Psychology
Bachelor of Counselling (Currently completing)
Important Note: While my academic studies in psychology and counselling deeply enrich my understanding of human communication, behaviour, and conflict dynamics, Reframe & Reflect focuses strictly on impartial mediation and conflict resolution. We do not provide therapeutic or clinical counselling services.
Meet Your Mediator: Holly Gleeson
I am a dedicated, AMDRAS accredited mediator who specializes in helping individuals, businesses and families navigate complex disputes with clarity, safety, and respect.
My professional background spans years of leadership in management and marketing, which allows me to bring a highly practical, structured, and strategic approach to commercial and workplace disputes.
A Personal Understanding of Conflict
Beyond my professional training, my work is deeply informed by lived experience. Having navigated family breakdown and being part of a blended family myself, I have a profound personal appreciation for how exhausting and emotionally challenging conflict can be.
I understand firsthand the critical importance of a process that helps people feel genuinely heard, safe, and considered. This experience drives my commitment to maintaining a strictly impartial, safe, and structured space where all parties can confidently work toward resolution.
AMDRAS Qualification CertificatesAMDRAS Accreditation CertificateWhy Partner With Us?
For Professional Referrers
- Clear Professional Pathway: A trusted, structured dispute resolution process built for legal practices, HR managers, and corporate partners.
- Australia-Wide Online Capability: Seamless, highly secure online mediation via Google Meet to service clients anywhere.
- Written Outcomes: Explicitly detailed, clear written summaries documenting any and all concrete agreements reached during sessions.
For Participants
- Structured Safe Spaces: Completely structured environments tailored entirely around physical, emotional, and digital safety.
- Clarifying What Matters: Skilled guidance designed to clear away conversational noise and isolate the core issues.
- Impartial Support: Balanced, unbiased facilitation that values both perspectives equally without judgment.
No matter what type of conflict you are facing, the goal at Reframe & Reflect remains the same—reducing overwhelm, keeping discussions safely on track, and helping you reach practical agreements that work in everyday life. If you are ready to explore a structured, more supportive way to resolve a disagreement, please reach out through our Contact Page to check availability or ask any questions.
All enquiries and mediation sessions are handled with strict confidentiality.
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